Natalie Makhoulian (Canada) – Successful summit on 1 February 2019 7 Day Machame route – Deluxe package
What a wonderful
company. Everything was so smooth from the planning to the execution. Nikki was
great at answering all
Of our emails in a timely manner. When we arrived everything was ready and organized. We had such an amazing team with us for the Machame 7 day hike. We got amazing care and service at every step of the way. Highly recommend this company, you won’t be disappointed !!!:-)
Thank you so much for helping us make the last week one of the most memorable ever.
My brother Nicky and I had the most incredible adventure and loved every moment of our time in Tanzania.
And that was all thanks to you and your team. From the moment we decided to embark on this adventure to
our descent from Kilimanjaro yesterday – we have been minded and perfectly informed. Every aspect of our trip
brilliantly orchestrated and managed.
We would like to especially thank Nelson and his entire crew for their dedication and attention to ensuring our
welcome, safety, security and satisfaction for the whole week of our hike up Kilimanjaro. They are a formidable team
and we could not have achieved our goal nor had such a memorable experience if it had not been for all of them.
I personally would like to also thank Ellie the assistant guide who was leading me from gate to gate and was a remarkable guide.
To reiterate Nelson and his team made this adventure.
And I would highly recommend Climbing Kilimanjaro and Nelson’s team to any of my friends who want to undertake this adventure!
A million thanks to all for all your assistance and support.
Thanks to you all we achieved our own personal goal as well as our fundraising goal- raising money in the fight against Cancer.
Warmest Regards Juliette Clarkin
Stanley Gunn (South Africa) – Successful summit on 13 January 2019 6 Day Marangu route – Superior package
My Kilimanjaro experience was excellent – from the initial booking process with Nikki through to the final farewell song!
My support team were all great guys very ably led by the ever funny Rodger. He was a top guide, constantly monitoring my progress and adapting the pace to ensure that I did not get AMS (I was constantly trying to walk faster and he was always slowing me down!)
Food was good although way too much! Could have easily been reduced by half!
The hike itself was great and I had no health or physical issues, thanks once again to Rodger!
Great job by all in Pretoria and Moshe!
Thanks and well done!
Ditte Krogh Olesen (Danish) – Successful summit 07 January 2019 Superior package – 7 day Rongai route
I climbed Kilimanjaro this January and had the most excellent time from start to finish: great service, professional guides,
friendly personnel, good food. I truly had the experience of a lifetime thanks to the high level of expertise of the company.
I would not want anything to have been done differently and cannot recommend ‘Climbing Kilimanjaro’ enough.
I only wish I could go again! Thank you so much for the experience!
Debbie le Roux (South Africa) – Successful summit on 6 January 2019 Superior package – 8 Day Lemosho route
I should have already sent you a thank you for an amazing trip, so my apologies.
For me personally it was a trip of a life time, and another tick on my bucket list. My husband and daughter also had a fabulous time, and for us as a family a time of bonding and making memories.
I think we were truly fortunate to have the team we did. John Matiko our head guide ran a tight ship, he was very professional and explained everything clearly as to what to expect the following day, and what was expected from us as to when to be ready etc He answered all questions and dealt with everything in a calm manner, we were very aware that he noticed everything and offered assistance when he saw it needed.
The team were very efficient, we couldn’t believe how they could pack up camp after we left, and still have everything ready for us including a hot meal when we arrived at the next camp. The food was tasty and sufficient, John explained the need to eat even when we weren’t hungry. They even sent porters back every day to meet us on the way, if any of us needed help with our day packs.
Whilst our summit day to base camp, night and following day walking down to spend our last night at a lower altitude was truly the most exhausting of all the days, I couldn’t have done it without the support of the guides. They are truly to be commended, as I believe the success of the reaching the summit is largely due to their professionalism.
When we returned home a friend gave me a book to read, written by an American diplomat who did the trip in 2010, after completing it I said to my husband that I’m glad we chose Climbing Kilimanjaro as a tour company, as it seemed everything that could have gone wrong went wrong on this man’s journey.
Having said that, I believe who you chose to accompany you on a trip like this is just as important. We were all positive and kept each other positive and laughing when we were exhausted or cold.
I’ve already sent your details onto friends and people who’ve showed an interest. Not having experienced any of the other routes I can’t say what would have happened if we’d chosen one of them, however after researching your website and deciding that I wanted the best possible advantage to summit, the 8 day Lemoshe route seemed to be the one, and was confirmed when all 5 of us managed to summit. I did experience the effects of altitude for the first time on the summit night, I’m not sure if it was a combination of exhaustion and tiredness, but fortunately it was mainly nausea and vomiting with no headache.
The porta loo is a must for anyone able to afford it, I felt extremely grateful that we’d included it. The public ablutions are appalling and it’s no wonder people suffer with gastro on the mountain.
Debbie le Roux
The trip was amazing, I still have dreams about the mountain every night. The staff was absolutely wonderful, I felt very safe with the guides.
Fred is the best, Emmanuel was very supportive and was always around when I needed any assistance, Michael was very pleasant and helpful.
Porters are my heroes. Nothing could be done without them. Singing and dancing deserves an award. I loved every second of the trip.
Thank you for checking in with us! I’m pleased to tell you that our trip was absolutely amazing from start to finish. From the start, you were a great help to us. Thank you for always promptly answering messages. As we came from all over the world, we were asking ourselves when/if you sleep. Haha. We felt that no matter when we messaged, you had a quick, clear and concise answer. Nelson spoke very highly of you, as well.
As for the actual trip:
We only got to spend a little time with the driver, Frank, but he was very fun and kind. He was very knowledgeable and taught us about culture and wildlife during the drive.
The hotel accommodation exceeded our expectations. Since we had a camping mind set, we weren’t expecting much, but we really appreciated the comfortable hotel before and after the trip.
As for the crew: I cannot say enough about the team who took us up the mountain. ♡♡♡♡♡♡
Our guides, Nelson♡ and Alex♡ were absolutely superb. They were such amazing leaders, and we were very happy to see how they cared for us, and also cared for their team. Of course safety is a concern for all travellers, but we felt very comfortable and safe with them. Even when we showed signs of AMS, such as headache and vomiting, they supported us and explained everything they were doing and why. They comforted us so we didn’t overreact to mild symptoms. Alex even wrapped my ankle each morning and basically carried me up the mountain so I could summit. They were vital to our success and we felt soooo fortunate to have gotten them as our guides. ♡♡
Next, perhaps the biggest surprise for us, was the quality of the food. Chef Dauson♡ went above and beyond to ensure the food was to our liking and made sure we wouldn’t lose our appetites. When we finished the hike, he even taught us how to make some of our favourite dishes. That was a very unexpected but wonderful experience. I don’t know if it’s practical, but I would even suggest maybe asking him if it would be an option to add to the regular tour because it was soooo fun for us and we think everyone should have the experience to make some of their favourite Tanzanian dishes so they can make them at home!!
Another unexpected treat was climbing with a porter who was summiting for the first time. You have a lovely new porter named Tumsifu♡ who came to the top with us. It was his first time and was such a personal experience for us because he was not just a porter, by sharing our challenge he became part of our team. We could share our joy with him which we felt was a unique experience.
Finally, your porters/crew in general are just amazing. They put in so much effort to make sure we were comfortable, had fun and had the best experience. We felt soooo lucky to have that team. I’m sure there are lots of great teams, but even so, I think Nelson/Alex’s team is something special. They were fun, caring, helpful, hardworking, and kept us laughing the whole trip…They are ALL the best adjectives. We were actually sad summiting because it meant our trip with those guys was coming to an end. Even a week later, I really miss them. Your company is wonderful as is, with Nelson and Alex as guides, but we could also see the bright future of your guides, especially Gilbert♡. He will be a fantastic guide one day, and I hope I will have a chance to come back and try a different route with him as my guide.
Since my trip, most of the questions people have asked me are about the cost, safety and crew. Thanks to Nelson, Alex and their team, I am happy to recommend this company to anyone and based on my stories, people say they are eager to go. So I hope and think in the future, you will meet many of my friends! Please take care of them just as you have me. I thank you with all of my heart for allowing me to have such a memorable experience!
Thank you for everything and I hope you have a wonderful holiday! Kim
Thomas Gross (Australian) – Successful summit on 06 October 2018 Superior package – 7 Day Machame route
Thank you for giving me the best experience of my life. I would not have reached the summit without the professionalism and awesomeness of the crew that came up with us.
Peter and Salim were top notch guides who were not only extremely passionate sharing their knowledge and culture of the mountain and Tanzania respectively but were also super cool and genuinely wanted to know about you and where you come from.
You guys really put us first and your support, especially on summit night, meant a great deal.
I don’t understand how mountain food tastes good, but Ziggy’s cookery was simply sensational. I was never hungry, and always had double portions for every meal (triple portions on summit night!). Thanks also to Alex for being a champion with table service.
All in all, everyone from the guides, cooks and porters bent over backwards to ensure I succeeded and I cannot fully express the extent of my gratitude.
I will never forget Kilimanjaro and the team who got me to the top of Africa.
Asateni sana and Tutaonana tenna!
Lan Anh Nguyen (Vietnam) – Successful summit on 26 September 2018 Superior package – 7 day Machame route
First of all, my great thanks to you yourself as a person of constant speedy responding to all my requests and questions, for your professionalism and being really helpful. Thanks for all the information you sent which I highly respected them and followed them (still regretted I didn’t follow 100% the recommended list, only about 85%, but luckily I got your colleague on the ground covered me at last minutes to recommend me hiring the skiing pants which without it I don’t think I made it to the top). As well as the mountain sickness guide, though I only read it much later when I got time just before the climb, I left it until much later to read for the fact that it’s really long and details, which is great at the same time if people going through it and understand symptom and risks and treatment of mountain sickness.
To summarize the above, I again appreciate very much all provided info, and would like you to even take it more seriously and insistently to tell other climbers the importance of the recommended equipments and mountain sickness guide. They extremely important in increasing maximizing our chance of success.
Second of all, I though don’t have direct contact info of your colleagues and team on the ground. But please pass my huge huge thanks to the whole team again. They would remember me as I was the most talkative person in the group, always tried to speak Swahili to them. The chief guide John did a brilliant job in guiding us, taking care of us each and every step, making sure everyone happy, healthy and enjoy the climb as well as reaching our dream. I don’t remember the names of porters, but all other guides (Dickson, Emanuel, Godswil, Salim) have been part of our success. I especially heartedly be thankful to Salim, a young junior guide who has done his job with all his mind and heart, a natural-born caretaker who never mind about himself but always do anything and everything for people he guides. He will be another great John in future. So please pass my message to the manager to keep him trained and equipped with more experiences as he’s surely a great asset for the company. I’m sure all other people in my group would agree with my assessment about Salim as he cared for everyone at anytime we needed or even when we didn’t asked for but he ran to us to help..
Thirdly, some highlights about the tour that you should maintain:
– Ginger tea: best of the best, helps to warm us up, and gives huge speedy boost of energy. I personally love to have it at least 2 times a day, morning and end of day. Others might only prefer in the morning. So you should give them options.
– Great variety of food;
– Good Discipline to climbers to go Pole Pole, which is key success;
Saving the best for last, just few words expressing my feelings about this climb. It was definitely a life changing experience. I’m a big traveler, did quite crazy things, solo backpacking hitchhiking the world, camping in the wild, etc… but nothing is same as the feelings and emotions I got from this climb. Kili has been my dream ever since I arrived to this continent almost 7 years ago. A dream that I didn’t think I would make it, financially as well as physical conditions. But after years of working and some months of training with all dedication, I finally decided to make my dream come true. First was with the mind-set of conquering the mountain. My highest point before Kili was 4,100m. Stretching to almost 6,000m was quite a big jump. I did it, though not with ease the last 4 hours before the summit, but I made it, tears bursted out when I was up at the top when I literally had very little energy left.
I thought I should share with you so you understand how important your work is in making someone’s dream come true, and leaving footprint in others lives and hearts. You are behind the desk but not any less important than anyone on the ground and up in mountain accompanying us. Thanks again for your hard work. I really hope you love your job a bit more from my appreciation email.
I would like to thank you for helping me realize a personal dream in making it to the Roof of Africa.
Personally i enjoyed the interaction with the porters, waiters and guides. We had an amazing assembly of people who helped us to the top. Our head guide John was an angel and stayed patient despite a very difficult group, explaining everything as many times as required to ensure all the clients understand what to expect. They accommodated difficult dietary requests at short notice and assisted daily when some of the group struggled.
The ginger tea was a huge winner, and we’re still trying to figure out how they made it so delicious on the mountain….recipes are welcome lol.
Overall it was an amazing experience and one of the moments I will always cherish was during our summit attempt, as the sun came up behind Kibo the guides started singing a Swahili song. None of us knew what it meant, but it helped us lift our heads and feet and continue on, a strange reminder of where we were headed and what still needed to be done to reach that dream.