TThe experience was incredible mainly due to how great the guides and porters were. They were over the top helpful and encouraging. They were clearly a cut above the other guides and porters on the mountain and the made the experience that much more unforgettable. I would recommend people use that team of guides and porters any day. They were thrilled when I made it to the top and we had a nice celebration after. Keep that team climbing with your organization and people will love the experience!
Amazing experience. The Guides and support staff were absolutely outstanding. The Chief Guide Safiel is in a class of his own, extraordinary leadership qualities, exceptionally well trained, attuned to the needs of his clients and with the rest of his dream team did everything possible to make our experience unique. Every member of the dream team are committed, passionate and focused to the task at hand. The Dream Team are rare, it is not often that you find such passion and you should treasured. For many of us reaching the summit many have not be possible without the motivation to push us on when the body wants to stop, cajoling when we wanted to give up, singing when we were falling off to sleep while walking, lifting of the human spirit the end seemed to far away, and finally when all our energy was gone literally pulling us up in the really difficult parts of the summit. Our special thanks to the Dream team. Over all organization, logistics and planning was exceptional both in Sa and Tanzania, thanks Nikki to you and you partner in Tanzania for a truly unique experience.
The trip was amazing for many reasons, and we appreciate you and your team’s constant service, professionalism and attention to detail. It certainly helped in the preparation and having been now I can see how very important the local team is, in terms of the hiker’s safety and well-being. We cannot stress enough how very impressed we were with Safiel and his team. They were truly incredible and I would recommend them to anyone. Their professionalism, kindness, service was incredible and their willingness to assist on big and small issues was astounding.
Just a quick note to say thank you for all the help, input, advice & patience in putting together a great experience. Without your professionalism and knowledge the trip would not have been the great success it turned out to be. Once again, thank you for turning my childhood dream into reality.
Thank you, the guys were very very good and we had a superb time. Much appreciated.
Herewith attached the summit photo for your records 100% success.
Thank you for a smooth professional well organized trip.
I really want to thank you and all the guys from the team for the great time we had in Kilimanjaro. Everything was really perfect and all the team was very supportive, kind and professional. Said that, I have also to make a special remark to our guide Elia who was really awesome!
Once again thank you!
Hope you well – Eventually all rested up from the climb. Still one of the most amazing experiences to date! Please send my regards to Safiel.
Thanks and all the best!
I have provided the feedback on paper, but yes the trip was excellent.
It was an amazing experience to climb Kili especially because of such professional guide and porters. And cooks!
Now I’m safely back in the Netherlands, I just thought I would express my appreciation of your assistance in making our trip such a success. Your patience, helpfulness and clarity were a model of what customer service should be, and I would not hesitate to recommend your company to anyone wishing to do the climb. Please show this to your boss !
We had an excellent trip and made it to the summit! I want to thank you and all the excellent workers at you company for all your help especially with the last minute changes because of plane delays. Charity was an excellent “fixer” and our guide, Happygod, was a terrific guide. We loved the safari and our room at the safari lodge and our room in Moshi town.
I would highly recommend your company to others.